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| The spirit of iglu |
| "Our aim is to be the agent of first choice within our market, by gaining an maintaining a reputation for delivering the highest possible standards of service, integrity and performance." |
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| Service | Integrity | Performance |
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| It's what makes us different from our competitors and what makes our customers return to us again and again. It's also the foundation that encourages Iglu employees to make the most of their potential and the enormous opportunities that com from working for one of HK's independent property specialists. |
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| At the heart of this 'spirit' are three core values: Service, Integrity and Performance. |
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| Service |
| At Iglu we want our staff to be passionate about the property business, but perhaps more importantyle we want them to be passionate about delivering superior customer service. It's a difference you'll notice from the moment you meet up with an Iglu representative to the moment you complete your sale or let... and beyond. |
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| Integrity |
| Integrity is vital in our business. Without it we lose the trust and respect of our customers. This means talking to you in plain English and giving you all the facts and information you need to know in order to make an informed decision. It also means standing by our word and delivering exactly what we promise. |
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| Performance |
| Going the extra mile has been the foundation of our success and perhaps the main reason why most of our customers would recommend us to family and friends. Most companies might settle for that, but not Iglu. We're working hard to achieve 100%! |
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